Scale Logic, Inc.

1-855-440-4678

Customized extended warranty programs

Our goal is to save our customers time and money in dealing with the expensive prospect of extending maintenance contracts for enterprise and mid-tier storage and networking equipment.


Dell/EMC, Isilon, Data Domain, Avamar, NetApp, Hitachi, Brocade, Cisco, QLogic, HPE, IBM, Oracle, Rorke Data


We don’t raise support prices as the hardware ages. Our prices typically drop over the years as parts become more readily available. We offer on-site spares, 24x7 phone support, and on-site service globally. We not only support the hardware, but can also support the OS including UNIX, Linux, Mac, and Windows.

We provide expert level support contracts to Fortune 500 customers on the highest level of storage hardware, servers, and network infrastructures as a 3rd party independent support company and we have determined and partnered with the best technicians in each of these specialized fields over our many years in the business. For storage we support products from EMC, Data Domain, Avamar, NetApp, HDS, IBM, Isilon, HP and others with the highest level Certified SE’s in their specific fields.

Standard Support Levels

SLI IT Hardware Maintenance provides both on-site response and phone support.


Resources

Value-added Services Solution Brief

Post Warranty Support for EMC/Isilon

Storage Support Services Overview

Stock parts when you need them

SLI Real-Time Spares Management is the perfect maintenance solution for organizations that have technicians on site but require a comprehensive parts inventory on-premise to meet uptime requirements. Our automated parts replenishment program uses an online portal and state-of-the-art barcode technology to monitor inventory, track when supply runs low, and ship the parts immediately.

Program Benefits

For North, South America and APAC email SLI corporate to learn more.

Or call 1-855-440-4678

For sales in EMEA email us for more information.