Enterprise Support Services

Like everyone else, the pandemic affected parts of our business, such as slowing down our rollout. But the way Scale Logic quickly responded in working out the hiccups was outstanding. Thanks to Scale Logic’s professionalism and expertise in handling these challenges, we’re now doing great—and I am proud to speak highly of them to other agencies. 

Scale Logic provided a flexible and upgradeable system across a seven-year lifespan. They worked with us at the Engineer to CIO level to ensure compatibility, uptime and reliability. Some organizations like ours either have experts in house or externally contract these type services. Scale Logic is positioned to support its customers regardless of the customer’s level of internal support/expertise.

Scale Logic has been there to support us throughout our media management journey. Being able to mount multiple projects, with global speed and access to assets, is critically important to Walmart Event Solutions. Because of our long-term relationship, Scale Logic is always proposing new solutions to help us. As internet speeds get faster and file sizes continue to grow, we know Walmart Event Solutions is well-positioned for the future of storage. 

We chose Scale Logic based on a recommendation from a colleague in the industry. We are happy we went with them, given the support and guidance we received throughout the process. We highly recommend working with them, whether you are a huge corporation or a small company. As a small company, we really appreciated that they took their time and walked us through the different options in order for us to make the best decision. 

Implementing a high-speed HyperFS SAN made our workflows here at Redlab much more efficient, but the risk of downtime/data loss due to an MDC failure was unacceptable. By adding HA (adding a second MDC) made that problem disappear…literally. I think we have failed over twice in the past 6 years and only engineering noticed! Not even a blip in my flame suite. Now that we have 24/7 health monitoring, I expect we’ll hear from Scale Logic before our engineers!