Scale Service
Our IT enterprise support paves the way for companies to migrate to new technologies while ensuring seamless support services during the process.

About Scale Service

For over 20 years, our team has served the enterprise storage market with customized support options— enabling companies of all sizes and verticals to experience significant ROI and extend the life of their valuable infrastructure. Our experts in service and support of hardware and software for enterprise storage, compute, network and tape libraries offer consistent value with post-warranty maintenance, refurbished hardware sourcing and IT asset management.

Our services are built for both structured and unstructured data sets. Complete lifecycle coverage is our goal with our customers—and we accomplish this by being flexible with all options. From post-warranty maintenance to refurbished add-ons to IT Asset Disposition (ITAD), our Enterprise IT Support Services team has the expertise and support you need.

CUSTOMIZED EXTENDED WARRANTIES 

We offer customized SLAs to reduce IT  maintenance spending by 30-70%. Need a refresh? Bridge support option
to create time for POC. 

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HARDWARE SOURCING

We understand the value of our customers’ infrastructure and investments. Grow your storage with capacity add-ons, servers, or by expanding networking.

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BUY-BACKS & TRADE-INS

Looking to get value out of solutions you no longer use? We offer many program options for legacy storage, server and network equipment.

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DATA CENTER ASSESSMENT

Onsite installation, equipment removal and relocation for all hardware from the data center to the post-production suite.

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